Cell phones companies tracking your every move - Fox29 WFLX TV, West Palm Beach, FL-news & weather

Cell phones companies tracking your every move

(WFLX) - Every time you download an app, search for a Web site, send a text, take a picture of a QR code or drive past a store with your GPS on -- your every move may be tracked.

By whom? Your cell phone company.

"They know you were playing Angry Birds," said Mark Johnson, of Loyalty Marketers Association. "They know that you drove by Sears. They know you drove by Domino's Pizza, so they can take that, and take a very unique algorithm that can focus on your behavior. It's very impactful."

Many people have no idea this information is being collected, packaged with details about your age and gender, aggregated and sometimes sold to third parties. "It does seem creepy that companies are collecting all this information about consumers," said Harrine Freeman, a smart phone user.

She is so creeped out, she turns off her GPS when she drives and shops. She also clears her browser history. "I think it's an invasion of privacy. I don't think cell phone companies should sell your information," she said.

All the major cell phone carriers admit to collecting your info.

Verizon acknowledges it aggregates the information and sells it to businesses without personally identifying users.

The Cell Phone Trade Association would not agree to be interviewed on camera; however, some cellular companies say, there's an advantage here. You get ads that are relevant and can save you money. "This is something that consumers are automatically," said Rainey Reitman, of the Electronic Frontier Foundation.

Critics say cell phone companies tell customers what data they're collecting by sending them privacy notices that may be difficult to understand and written in fine print.

They don't like that consumers who don't want to be tracked have to make the extra effort to "opt out". "I don't really think that most people are going to review every e-mail they get form their cell phone company, and then go through the extra step of opting out of this targeted advertisement," said Reitman.

To see what your cell phone carrier is monitoring-log onto its Web site and read its privacy policy.

Johnson says be sure to read any updates your carrier sends, too, because this tracking technology keeps changing. "The amount of data these cell phone companies have has grown tremendously over the last three to four years. With the rapid rise and proliferation of cell phones it will only continue to grow," said Johnson

Privacy experts say also be careful of third party apps you download that request to "use your location" if you don't want to be tracked always press "no".

Privacy Policies of Popular Cell Phone Providers:

AT&T Privacy Policy

Verizon Privacy Policy

Sprint Privacy Policy

Motorola Privacy Policy

T-Mobile Privacy Policy

Metro PCS Privacy Policy

Boost Mobile Privacy Policy

Copyright 2012 WFLX. All Rights Reserved.

Powered by Frankly

1100 Banyan Blvd.
West Palm Beach, FL 33401

FCC Public File
EEO Report
Closed Captioning

All content © Copyright 2000 - 2018 Raycom Media. All Rights Reserved.
For more information on this site, please read our Privacy Policy, and Terms of Service, and Ad Choices.