RIVIERA BEACH, FL (WFLX) - Kevin and Dawn Clark celebrating their second wedding anniversary.
Bound for a mini vacation on the Grand Celebration, they got in line at noon. Kevin said, "And we got our boarding pass, and there was no where to sit up there, so we came down."
The Clarks and more than 900 passengers were hoping to watch Super Bowl 49 aboard the Grand Celebration, enjoy the luxury pools and spa.
But after waiting three hours to board, the president of the cruise line announced at 4 p.m. no one would be going anywhere.
Charlie Kinnear, president of Bahamas Paradise Cruise Line, made an announcement to the passengers. "We did everything that we could, but unfortunately, it is the situation that they are not going to put you on board.
Tempers flared leaving out of town passengers not knowing what to do. One passenger told us, "For two days, I have no where to stay. What am I supposed to do?"
The PA system to alert passengers in case of an emergency failed inspection. "The PA system is a highly regulated system. It's very important for the safety of the passengers. We have had three experts here trying to get it up and running over a Saturday and Sunday, and unfortunately we could not get it to the point where we felt and the Coast Guard that it was safe to bring the passengers on board."
For many passengers, the news shattered the plans they had to enjoy the luxurious ship and the 800 seat theater and restaurants the ship has to offer.
The president of the cruise line also told Fox 29 he wants to have the ship set sail this Tuesday night.