Mixed reviews for school bus changes in Palm Beach County - Fox29 WFLX TV, West Palm Beach, FL-news & weather

Mixed reviews for school bus changes in Palm Beach County

The Palm Beach County School District rolled out new bus routes Tuesday to mixed reviews.

Some parents liked the changes but others remain frustrated.

Since the start of the year the district has been working to fix a number of problems including late and overcrowded buses.   

Staff members worked through the holiday weekend to iron out any remaining issues.

At least one parent wasn’t satisfied.

"Via three emails and three calls to my phone I was told it was going to be fixed and yet again this morning she did not get picked up. So I had to drive her in,” said parent Gia Angelos.

The district blamed a new routing system and not enough bus drivers as the root causes of the problem.

The superintendent announced that he has hired a third party to investigate what went wrong.

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