Wendy's plans self-ordering kiosks - Fox29 WFLX TV, West Palm Beach, FL-news & weather

Wendy's plans self-ordering kiosks

  • Fox 29 Daily HeadlinesMore>>

  • Shiffrin gets silver in Vonn's last Olympic race; Gisin wins

    Shiffrin gets silver in Vonn's last Olympic race; Gisin wins

    Wednesday, February 21 2018 11:37 PM EST2018-02-22 04:37:26 GMT
    Friday, February 23 2018 12:36 AM EST2018-02-23 05:36:48 GMT
    (AP Photo/Christophe Ena). United States' Lindsey Vonn comes to a stop in the finish area of the women's combined downhill at the 2018 Winter Olympics in Jeongseon, South Korea, Thursday, Feb. 22, 2018.(AP Photo/Christophe Ena). United States' Lindsey Vonn comes to a stop in the finish area of the women's combined downhill at the 2018 Winter Olympics in Jeongseon, South Korea, Thursday, Feb. 22, 2018.

    Lindsey Vonn, the leader after the downhill portion, made a mistake early in the slalom and didn't finish in what's likely the final race of her Winter Games career.

    More >>

    Lindsey Vonn, the leader after the downhill portion, made a mistake early in the slalom and didn't finish in what's likely the final race of her Winter Games career.

    More >>
  • Trump says raise age for buying assault rifles, defying NRA

    Trump says raise age for buying assault rifles, defying NRA

    Thursday, February 22 2018 12:24 AM EST2018-02-22 05:24:41 GMT
    Friday, February 23 2018 12:35 AM EST2018-02-23 05:35:37 GMT
    (AP Photo/Carolyn Kaster). President Donald Trump, looks to Julia Cordover, the student body president at Marjory Stoneman Douglas High School in Parkland, Fla., as she speaks during the listening session with high school students, teachers, and others...(AP Photo/Carolyn Kaster). President Donald Trump, looks to Julia Cordover, the student body president at Marjory Stoneman Douglas High School in Parkland, Fla., as she speaks during the listening session with high school students, teachers, and others...

    Students and parents appealed to President Donald Trump to set politics aside and protect America's school children from the scourge of gun violence.

    More >>

    Students and parents appealed to President Donald Trump to set politics aside and protect America's school children from the scourge of gun violence.

    More >>
  • Drink up: Thursday is National Margarita Day

    Drink up: Thursday is National Margarita Day

    Thursday, February 22 2018 8:36 AM EST2018-02-22 13:36:42 GMT

    The origins of the celebration are not known, but it is celebrated annually on Feb. 22.

    More >>

    The origins of the celebration are not known, but it is celebrated annually on Feb. 22.

    More >>

DUBLIN, Ohio (AP) -- Wendy's says it plans to install self-ordering kiosks at about 1,000 locations by the end of the year.

A typical location would have three kiosks, The Columbus Dispatch reported (http://bit.ly/2md5sjn ). Higher-volume restaurants will be given priority for the kiosks.

Wendy's chief information officer, David Trimm, said the kiosks are intended to appeal to younger customers and reduce labor costs. Kiosks also allow customers of the fast food giant to circumvent long lines during peak dining hours while increasing kitchen production.

Trim estimates the company will see a return on its investment in less than two years.

"They are looking to improve their automation and their labor costs, and this is a good way to do it," said Darren Tristano, vice president with Technomic, a food-service research and consulting firm. "They are also trying to enhance the customer experience. Younger customers prefer to use a kiosk."

Kiosks are also valued by the Dublin, Ohio-based company for their ability to provide data about customers.

"This move puts them at the forefront of the kiosk and tech movement," Tristano said.

Kiosks already have been installed at several central Ohio locations, where the company first tested the technology.

Customers will still be able to order at the counter for now, although Tristano predicts that mobile ordering and payment via smartphones will one day overtake self-ordering kiosks and cash registers.

---

Associated Press 2017

Powered by Frankly

1100 Banyan Blvd.
West Palm Beach, FL 33401

FCC Public File
EEO Report
Closed Captioning

All content © Copyright 2000 - 2018 Raycom Media. All Rights Reserved.
For more information on this site, please read our Privacy Policy, and Terms of Service, and Ad Choices.