Data of 6 million Verizon users leaks online in error - Fox29 WFLX TV, West Palm Beach, FL-news & weather

Data of 6 million Verizon users leaks online in error

The security issue was caused by an error involving an insecure setting on a cloud server. (Source: Raycom Media) The security issue was caused by an error involving an insecure setting on a cloud server. (Source: Raycom Media)

(RNN) - Verizon said that the personal information of six million users has leaked online, according to CNN Money.

The security issue was caused by an error involving an insecure setting on a cloud server.

Cybersecurity firm UpGuard uncovered the issue that made customers’ phone numbers and names publicly available online.

Also leaked were some customers’ PIN codes that are used to confirm the identity of people who call for customer service.

UpGuard originally said the error could affect 14 million accounts.

The data was collected over the last six months and accidentally exposed by NICE Systems, a company Verizon worked with to facilitate customer service calls.

NICE had a security setting that was improperly set to "public" instead of "private" on an Amazon S3 storage server.

Dan O’Sullivan from UpGuard told CNN Money that exposed PIN codes could allow hackers to access a customer’s phone service.

"A scammer could receive a two-factor authentication message and potentially change it or alter to his liking. They could cut off access to the real account holder," O'Sullivan said.

O’Sullivan said that Verizon customers should update their PIN codes to something different from their original to avoid this problem.

Copyright 2017 Raycom News Network. All rights reserved.

Powered by Frankly

1100 Banyan Blvd.
West Palm Beach, FL 33401

FCC Public File
EEO Report
Closed Captioning

All content © Copyright 2000 - 2017 Raycom Media. All Rights Reserved.
For more information on this site, please read our Privacy Policy, and Terms of Service, and Ad Choices.