One Price Cleaners closes: 'Where's my dry cleaning?' - Fox29 WFLX TV, West Palm Beach, FL-news & weather

One Price Cleaners closes: 'Where's my dry cleaning?'

By Emily Pantelides email
Posted by Rachel Leigh email

LAKE WORTH, FL (WFLX) - A dry cleaning shop abruptly closing in Lake Worth leaving customers with no warning, and no way to pick up their stuff. Now, an update from the company and a major word of warning for everyone who uses a dry cleaner.

Update, WED 10 PM: The company is now saying any customers who had clothes at the One Price Cleaners can go to the Hunter Dry Cleaners to pick them up. That's at 9835 Lake Worth Road.

Previously: The normal routine is to go to the dry cleaners drop off your clothes. Then, come back in a few days and pick them up. But for some customers at one Lake Worth dry cleaners that normal routine stopped at the part where you go pick your clothes back up.

"My clothes that are in there are Christmas presents from my girlfriend - sentimental," said one customer.

Another added, "They have about $1,000 worth of our clothes in there, and I need my suit for tomorrow [Thursday]."

On Tuesday, the One Price Cleaners wouldn't talk to Fox 29 when we wanted answers for these customers. They still didn't call us back on Wednesday either.

But the property owners told us, "We are in the middle of making arrangements for a pick up location for customers to come get their clothes."

Whether or not this story will have a happy ending, we have to wait and see. But this is a good warning for you: We've now uncovered just how bad the dry cleaning business really is.

According to the South Eastern Fabricate Association, dry cleaning business in our area is off about 20 percent from last year.

Pyong Lee has seen it first hand.

Reporter: "How is your business doing?"
Lee: "No good, bottom line it's not good."

Things used to be faced paced for Lee's 18 dry cleaning stores in Palm Beach County. Now, he admits, "less people" are using his services.

Things have slowed down in the past few months, and Lee has had to close six of his 18 dry cleaning stores, and he's not alone.

Jay Lee is also a dry cleaning store owner. He says the major problem is lack of customers and landlords charging higher rent. "Many people have been closing."

But, Lee says, when he closed his six stores, unlike the One Price Cleaners, he always gave a two month warning. "That not, that's not professional in my opinion."

We did some research, and, unfortunately, found you don't have much of a recourse when a dry cleaner closes if they still have your clothes. You simply have to hope the owner is honest enough to give your clothes back.

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